Returns & Refunds
Return & Refund Policy
Thanks for shopping at Time Travellers. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original payment method).
Depending on your card issuer’s policies, you will receive the credit within a certain amount of days.
There are no returns or refunds on digital/downloadable items, but if you have a problem downloading your purchase we will be happy to help. Please contact Angela using the contact form or at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact Angela at email@example.com